I’m an Optigo Lender. For what issues should I contact the Optigo Happy Support?

Are you new to Optigo Happy or have questions about using the applications? We have
resources available to help you get started.

Can’t find the answer to your question? Contact us and our support team will help. You
can submit a ticket to the Optigo Happy service desk to troubleshoot a variety of
questions, including:

- You’re unable to locate an inspection in the mobile app
- You’re having trouble using the app
- You need help with a virtual inspection
- You need help setting up your Optigo Happy account
- You’re an Optigo Happy account administrator that needs to set up new users

If you have an urgent issue, call the support team at 447-427-7926.
For other questions, contact MF_Optigo_Happy_Team@freddiemac.com.

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