QUINN BLACKSHERE
Articles
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Can I come back and add to my existing inspection?
Yes! As long as the report has not been submitted you can edit an existing inspection in the mobile app and at your desktop. Once a report is submitted, edits to the inspection will generate a new ...
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How many devices can I use the app on?
You can access the app through a smartphone, iPad and on a desktop. You can also use Android tablets that run a full Android operating system – tablets that utilize a light version of the Android O...
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Do I need to upload reports into the Document Management System manually?
No, you do not need to manually upload reports into the Document Management System (DMS) for any business line. When you submit a Conventional or Specialty report in the Optigo Happy mobile app or ...
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I'm an Optigo Lender and new to Optigo Happy. How do I get started?
Welcome to Optigo Happy! Here's a checklist of the initial setup you need to complete before you can get to work: Download the Optigo Happy mobile app, for use during on-site inspections. Andro...
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I'm a Freddie Mac Inspector and new to Optigo Happy. How do I get started?
Welcome to Optigo Happy! Here's a checklist of the initial setup you need to complete before you can get to work: Download the Optigo Happy mobile app, for use during on-site inspections. Andro...
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How do I sync my inspection data when working on multiple devices?
All Optigo Happy applications have autosave, so whether you're working on the inspection on your mobile device or desktop, the data will be saved and synced between devices. Please note: If you h...
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Virtual Inspections - Optigo Happy Quick Guide
Prepare for the Virtual Inspection For a virtual inspection to be successful, have an additional participant on-site (such as a property manager) serve as the Camera Operator. We discourage a lende...
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I'm a Freddie Mac Inspector for a virtual inspection. How do I get started?
BEFORE YOU GET STARTEDTo join a Virtual Inspection as a Freddie Mac Inspector you will need to: - Be in front of a desktop computer - Have one of the following web browsers installed and updated to...
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Virtual Inspections - Optigo Happy Quick Guide
Prepare for the Virtual Inspection For a virtual inspection to be successful, have an additional participant on-site (such as a property manager) serve as the Camera Operator. We discourage a lende...
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I'm an Optigo Lender Inspector for a virtual inspection. How do I get started?
BEFORE YOU GET STARTEDTo join a Virtual Inspection as a Lender you will need to:- Be in front of a desktop computer - Have one of the following web browsers installed and updated to the latest vers...