Is Optigo Happy the only tool I can use to perform a virtual inspection? What about Teams or Zoom?

Optigo Happy is the only approved origination inspection platform. Freddie Mac only accepts virtual inspections scheduled and completed using Optigo Happy.

Download the Optigo Happy app for virtual inspections here:

1. Download app for Android

2. Download app for iOS

Download the Live by HappyCo app for virtual inspections here:

1. Download app for Android

2. Download app for iOS

Please note that this does not apply to inspections by consultants for third-party reports, i.e., PCA, ESA or Appraisal – those should continue to be submitted in myOptigo®.